Sales Development Summer Intern

EF Education First / Hult•Cambridge, MA

2h•Hybrid

About The Position

As an Intern on our Sales Development team, you’ll be the first point of contact for new leads generated by our marketing team. You’ll reach out quickly, ask smart questions, qualify interest, and guide prospective host families to the right next step—whether that’s a webinar, a conversation with one of our program consultants, or getting started on their Host Family portal.

Requirements

Currently enrolled undergraduate student (this role is ideal for students exploring a career in sales, customer success, or business).
Comfortable speaking with new people and building rapport quickly.
Strong communication skills through phone, text, and email.
Organized, consistent, and able to manage a high volume of conversations without dropping details.
Coachable mindset: you like feedback, you try things, you get better.
Resilient and self-motivated—you can handle “not right now” and keep going forward.

Nice To Haves

Interest in cultural exchange, global experiences, or mission-driven work is a plus.

Responsibilities

Ask thoughtful questions to our potential customers to understand each lead’s situation, timeline, and interest in the au pair program.
Assess fit and readiness based on clear qualification criteria (and document it accurately).
Maintain momentum with a mix of calls, texts, and emails. Stay organized while maintaining a fast paced to ensure the customer leads are prioritized.
Maintain communication with customer leads ensuring they have clear next steps, access to the appropriate resources, and collaborate across teams to get answers to questions quickly.
Track activity and outcomes in our systems to ensure the team can learn, improve, and forecast effectively.
Call and consistently follow up with a high volume of customer inbound leads generated by our marketing team.