Sales & Customer Success Representative

Affordable Home Furnishings•Shreveport, LA

About The Position

Affordable Home Furnishings is hiring a hands-on Sales & Customer Success Representative to help local families furnish their homes. The role combines customer service, sales, account management, deliveries, and problem-solving in a family-owned company that promotes from within. It offers a potential path to advancement into store management for motivated team members. The position involves working both in the store and in the field and typically averages around 45 hours per week. The schedule is Monday through Thursday, 8:30 AM–7:00 PM; Friday, 8:00 AM–6:30 PM; and Saturday, 8:00 AM–3:00 PM, with one weekday off and Sundays off.

Requirements

  • Positive attitude and strong work ethic.
  • Great communication and people skills.
  • Comfort using computers and technology.
  • Self-motivated and dependable.
  • Ability to lift and move furniture and appliances.
  • Valid driver's license with a good driving record.
  • Comfort working both inside the store and out in the field.

Nice To Haves

  • Customer service experience is preferred.

Responsibilities

  • Help customers select furniture, appliances, and electronics.
  • Build customer relationships in-store, by phone, and in the community.
  • Manage customer accounts and collect payments by phone and through field visits.
  • Assist with deliveries, pickups, and merchandise setup.
  • Assemble furniture and prepare merchandise for the showroom.
  • Maintain attractive showroom displays.
  • Help customers resolve issues and find solutions.
  • Load and unload merchandise.
  • Support daily store operations and team goals.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) with 75% company match.
  • Profit sharing.
  • Paid vacation.
  • Paid holidays.
  • Paid sick leave.
  • Employee discounts.
  • Life insurance.
  • Career growth opportunities.
  • Family-owned company culture.
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