Sales & Customer Success Representative

Affordable Home Furnishings•Natchitoches, LA

About The Position

Affordable Home Furnishings is hiring a hands-on Sales & Customer Success Representative to help local families furnish their homes. The role combines customer service, sales, account management, deliveries, and problem-solving. Team members work in the store and in the field, with varied day-to-day tasks and a stated path to advancement into store management for motivated employees. The company describes itself as family-owned and promotes from within.

Requirements

  • Positive attitude and strong work ethic.
  • Great communication and people skills.
  • Comfortable using computers and technology.
  • Self-motivated and dependable.
  • Ability to lift and move furniture and appliances.
  • Valid driver's license with a good driving record.
  • Comfortable working both inside the store and out in the field.

Nice To Haves

  • Customer service experience is preferred.

Responsibilities

  • Help customers find furniture, appliances, and electronics.
  • Build relationships with customers in-store, by phone, and in the community.
  • Manage customer accounts and payment collections.
  • Assist with deliveries, pickups, and merchandise setup.
  • Assemble furniture and prepare merchandise for the showroom.
  • Maintain attractive showroom displays.
  • Help customers resolve issues and find solutions.
  • Load and unload merchandise.
  • Pick up merchandise from customers' homes.
  • Clean and refurbish previously rented merchandise.
  • Support daily store operations and team goals.
  • Perform other tasks as directed by management.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) with 75% company match.
  • Profit sharing.
  • Paid vacation.
  • Paid holidays.
  • Paid sick leave.
  • Employee discounts.
  • Life insurance.
  • Career growth opportunities.
  • Family-owned company culture.
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