Sales & Customer Success Representative

Affordable Home Furnishings•Natchitoches, LA
•$38,000 - $45,000

About The Position

Affordable Home Furnishings is hiring a Sales & Customer Success Representative (Account Manager) for a hands-on role combining customer service, sales, account management, deliveries, and problem-solving. The position involves helping local families furnish their homes and offers a path to advancement into store management for motivated team members. The schedule is typically around 45 hours per week, with one weekday off and Sundays off.

Requirements

  • Positive attitude and strong work ethic.
  • Great communication and people skills.
  • Comfort using computers and technology.
  • Self-motivated and dependable.
  • Ability to lift and move furniture and appliances.
  • Valid driver's license with a good driving record.
  • Comfortable working both inside the store and out in the field.

Nice To Haves

  • Customer service experience preferred.

Responsibilities

  • Help customers find furniture, appliances, and electronics.
  • Build relationships with customers in-store, by phone, and in the community.
  • Manage customer accounts and payment collections.
  • Assist with deliveries, pickups, and merchandise setup.
  • Assemble furniture and prepare merchandise for the showroom.
  • Maintain attractive showroom displays.
  • Help customers resolve issues and find solutions.
  • Load and unload merchandise.
  • Pick up merchandise from customers' homes.
  • Clean and refurbish previously rented merchandise.
  • Support daily store operations and team goals.
  • Perform other tasks as directed by management.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) with 75% company match.
  • Profit sharing.
  • Paid vacation.
  • Paid holidays.
  • Paid sick leave.
  • Employee discounts.
  • Life insurance.
  • Career growth opportunities.
  • Family-owned company culture.
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