Sales Customer Service Administrative Assistant

South Mill Champs • Kennett Square, PA

1d

About The Position

The Customer Service & Administrative Assistant will be responsible for processing customer orders, providing support to clients and internal departments, and assisting with general office tasks. The ideal candidate is organized, efficient, and enjoys working in a fast-paced environment.

Requirements

• High School or General Education Diploma
• 1–2 years of customer service or administrative experience (preferably in produce, food distribution, or manufacturing).
• Strong data entry and computer skills (Microsoft Office, QuickBooks, or ERP systems preferred).
• Excellent verbal and written communication skills.
• Strong attention to detail and ability to multitask in a busy environment.
• Team-oriented, dependable, and professional demeanor.
• Knowledge of basic inventory accounting and book-keeping.

Nice To Haves

• Undergraduate studies in Business, Sales or Marketing a plus
• Spanish language skills are helpful but not required.

Responsibilities

• Receive and process customer orders accurately and efficiently.
• Communicate with customers via phone, email, and in person to provide order updates, answer questions, and resolve issues.
• Coordinate with production and shipping departments to ensure timely order fulfillment.
• Maintain accurate records of customer interactions, orders, and shipping details.
• Prepare invoices, shipping documents, and other administrative paperwork.
• Assist with data inventory tracking, reconciliation, entry, filing, and other office duties as needed.
• Assist Sales Director and Supervisor with administrative tasks
• Support sales and logistics teams with administrative tasks.
• Prepares Sales reports upon request in various formats.
• Handles billing of invoices through email, fax, or post
• Help maintain an organized and professional office environment.

Benefits

• competitive pay
• health and wellness coverage
• retirement savings options
• paid vacation
• sick time
• short term disability and life insurance
• employee discount program
• opportunities for growth and development within a supportive, team-oriented environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees