Customer Service & Office Administrative Assistant

HULETT ENVIRONMENTAL SERVICES • West Palm Beach, FL

7h • Onsite

About The Position

We are seeking a dependable, detail-oriented, and customer-focused individual to join our team as a Customer Service & Office Administrative Assistant. The ideal candidate will be comfortable working in a dynamic office environment, possess a positive attitude, strong communication skills, and a commitment to supporting both customers and team members. This position offers flexible hours, with a primary need for afternoon assistance from 12 PM to 5 PM, and can be structured for 25-35 hours per week.

Requirements

• Proficiency with Microsoft Excel and Word, QuickBooks, Google Calendar, and other office software.
• Strong organizational and time-management skills.
• Ability to provide high-quality customer service in a timely and professional manner.
• Excellent verbal and written communication skills.
• Strong problem-solving and customer service abilities.
• Fluent in English (reading, writing, and speaking).
• Ability to work independently while effectively managing multiple priorities.
• Previous successful work experience in administrative support, customer service, dispatching, and/or office coordination.

Responsibilities

• Answer incoming phone calls professionally and courteously, and assist customers with requests and concerns.
• Schedule customer appointments and confirm them with customers prior to their scheduled time.
• Communicate with technicians regarding daily schedules and customer needs.
• Complete document scanning and filing.
• Prepare and process permit applications and related paperwork.
• Monitor and respond to emails and mailbox correspondence.
• Prepare and process bank deposits.
• Enter warranty information accurately into company systems.
• Order materials and supplies as needed.
• Enter invoices and maintain accurate records.
• Contact customers regarding past-due accounts and assist with collections.
• Maintain and update Standard Operating Procedures (SOPs).
• Perform other administrative duties as assigned by management.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed