Sales & Customer Experience Agent
AVA•Mobile, AL
•Onsite
About The Position
This role involves a high volume of inbound and outbound calls with residents who are moving, assisting them with setting up necessary services. The agent will be responsible for converting interest into sales by promptly following up on leads, building rapport with customers, and utilizing Salesforce to track customer interactions and orders. Problem-solving skills are essential to ensure customers feel well-supported. The position requires meeting performance targets as part of a supportive team.
Requirements
- Comfortable talking to strangers and making them feel like regulars.
- Some sales, upselling, or commission-based experience (formal or informal).
- Thick skin for "no" and the persistence to turn it into "yes".
- A team player who also knows how to close on their own.
Nice To Haves
- No fear of a fast pace or a full queue.
- Service industry experience (restaurants, bars, retail, hospitality) is a huge plus.
Responsibilities
- Handle inbound and outbound calls with residents who are moving, assisting them with setting up necessary services.
- Follow up on leads quickly and confidently to turn interest into sales.
- Build rapport with customers.
- Keep track of customers and orders using Salesforce.
- Solve problems on the spot and ensure customers feel taken care of.
- Meet performance targets as part of a team.
Benefits
- Paid sales training
- Health, Dental & Vision insurance
- $10/hour base + uncapped commission
- Company Top Performer Retreat
- Stable schedule
- Indoor work
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
