Dunkin' Sales Crew - Midday/Second Shift

Dunkin' Donuts•Gray, TN

2d•$12 - $14

About The Position

Join Dunkin' as a Midday/Second Shift Cashier, serving customers in a lively, fast-paced environment. This role focuses on providing friendly service, processing orders accurately and efficiently, preparing coffee and other beverages, and keeping the counter and dining area clean. Crew members work collaboratively, follow service and safety standards, respond to customer concerns, and promote menu items and offers. No prior experience is needed; the employer welcomes people who are willing to learn. The restaurant is independently owned and operated by a Dunkin' franchisee, which is the employee's employer and sets its own wage and benefit programs.

Requirements

Fluent in English with strong communication skills.
Basic math skills for cash handling and transactions.
Team-oriented and comfortable in a dynamic work environment.
At least 18 years old.
Able to stand for extended periods and lift up to 25 pounds.
Comfortable using basic computer systems and POS systems.
Must pass a drug test and criminal background check.
No prior experience required; willingness to learn.

Responsibilities

Provide friendly, energetic customer service.
Operate the cash register and handle transactions accurately and efficiently.
Help customers choose menu items and answer questions.
Process orders quickly and correctly.
Prepare coffee and other beverages.
Keep the counter and dining area clean and inviting.
Work collaboratively with the team and maintain a positive, respectful work atmosphere.
Be open to feedback and learning.
Arrive on time and ready for scheduled shifts.
Prioritize guest satisfaction and resolve customer concerns efficiently.
Maintain service and product quality standards.
Upsell menu items and promotions.
Follow procedures for cash handling, cleanliness, food safety, and workplace safety.
Perform other duties as assigned.