Dunkin' Sales Crew - Midday/Second Shift

Dunkin' Donuts•Hampton, TN
•$12 - $14

About The Position

Join Dunkin' as a Sales Crew member working the midday/second shift. In this customer-facing role, you will create a welcoming experience, handle transactions and orders, answer menu questions, and prepare coffee and other beverages. You will help maintain a clean, safe, and inviting restaurant while working collaboratively with the team and following service, product-quality, food-safety, cash-handling, and workplace-safety standards. No prior experience is needed; the role is suited to someone willing to learn and contribute in a dynamic environment. The restaurant is independently owned and operated by a Dunkin' franchisee, which is the employer and independently sets its wages and benefit programs.

Requirements

  • Fluency in English and strong communication skills.
  • Basic math skills for handling cash and transactions.
  • Team-oriented and ready to work in a dynamic environment.
  • At least 18 years old.
  • Able to stand for extended periods and lift up to 25 pounds.
  • Comfortable using basic computer systems and POS systems.
  • Must pass a drug test and criminal background check.
  • No prior experience required; willingness to learn.

Responsibilities

  • Welcome customers and provide friendly service.
  • Operate the cash register and handle transactions accurately and efficiently.
  • Assist customers with menu selections and answer questions.
  • Process orders quickly and accurately.
  • Prepare coffee and other beverages.
  • Keep the counter and dining area clean and inviting.
  • Work collaboratively with the team and maintain a positive, respectful work atmosphere.
  • Be receptive to feedback and opportunities to learn and improve.
  • Arrive on time and ready for scheduled shifts.
  • Prioritize guest satisfaction and address customer concerns efficiently.
  • Maintain Dunkin' standards for service and product quality.
  • Upsell menu items and promotions.
  • Follow procedures for cash handling, cleanliness, food safety, and workplace safety.
  • Perform other duties as assigned.

Benefits

  • Weekly pay.
  • 401(k) with employer match up to 6%.
  • Flexible scheduling, with full-time and part-time opportunities.
  • Opportunities for advancement.
  • Paid time off.
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