Sales Counselor - Lutheran Life Villages

Lutheran Life Villages•Fort Wayne, IN

6d•Onsite

About The Position

Help Seniors Find Their Next Chapter at Lutheran Life Villages! Are you a relationship-builder who enjoys helping people make meaningful life decisions? Join Lutheran Life Villages' Assisted Living Memory Care at our Village at Inverness campus as a Sales Counselor and help prospective residents and their families discover the lifestyle, services, and peace of mind our community provides.

Requirements

High school diploma plus vocational or college coursework in business, marketing, or a related field.
3+ years of related experience; a bachelor’s degree in business, marketing, social sciences, or a related field may substitute for 2 years of experience.
Excellent communication, presentation, organization, negotiation, and interpersonal skills.
Proficiency with Microsoft Office, including Word, Excel, and PowerPoint, and database systems.

Nice To Haves

Previous sales experience strongly preferred.
Senior living or lifestyle-focused retirement community experience preferred.

Responsibilities

Generate, cultivate, and follow up on leads through tours, phone calls, email, marketing campaigns, and referrals.
Build strong relationships with prospective residents, families, advisors, and referral partners.
Conduct tours and presentations and guide prospects through the sales and decision-making process.
Educate prospects on LLV’s full continuum of senior living and available deposit structures.
Assess prospective residents’ needs and coordinate with the Assisted Living team to determine the best fit.
Manage applications, contracts, financial information, lead tracking, and sales reports.
Coordinate and participate in informational, sales, and lifestyle events.
Meet established sales goals, budgets, and activity expectations.
Collaborate across LLV campuses to provide comprehensive solutions for prospective residents.
Maintain accurate records while protecting confidential information.
Represent LLV’s mission, vision, values, and commitment to exceptional service.