Sales Coordinator
KWB Hotels, LLC•Overland Park, KS
About The Position
BASIC PURPOSE: Assist Area DOS/Director of Sales/Sales Manager(s) in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications and sales.
Responsibilities
- Answering phones and ensuring all inquiries are dealt with accurately, timely and in a professional manner. (40%)
- Complete correspondence, reports and forms as well as prepare simple written correspondences. (15%)
- Prepare sales contracts within 24 hours of receiving original, using standard contract format set-up in PC. (10%)
- Create new files and monitor trace files in accordance with brand SOP’s. (10%)
- Prepare cover sheets, rooming lists and ASAP reports based on room blocks and customer information. (10%)
- Assist Area DOS/DOS/SM on creative projects, such as proposals and special event invitations. (5%)
- Maintain timely and effective paper flow and communications within the sales area. (5%)
- Perform special projects and participate in task forces and committees as requested and all other duties as assigned by the Area DOS/DOS/SM/GM or District Manager.
- Assist guest with changes and special requests in person, as needed.
- Input reservation directly into system.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
