Sales Coordinator

KWB Hotels, LLC • Overland Park, KS

8d

About The Position

Assist Area DOS/Director of Sales/Sales Manager(s) in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications and sales.

Requirements

• Proficiency in PC software, including Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Strong organizational and time-management skills.
• Ability to multitask and prioritize effectively.
• Attention to detail.

Nice To Haves

• Previous experience in a sales or administrative support role.
• Familiarity with hotel operations and reservation systems.
• Knowledge of brand SOPs.

Responsibilities

• Answering phones and ensuring all inquiries are dealt with accurately, timely and in a professional manner.
• Complete correspondence, reports and forms as well as prepare simple written correspondences.
• Prepare sales contracts within 24 hours of receiving original, using standard contract format set-up in PC.
• Create new files and monitor trace files in accordance with brand SOP’s.
• Prepare cover sheets, rooming lists and ASAP reports based on room blocks and customer information.
• Assist Area DOS/DOS/SM on creative projects, such as proposals and special invitations.
• Maintain timely and effective paper flow and communications within the sales area.
• Perform special projects and participate in task forces and committees as requested and all other duties as assigned by the Area DOS/DOS/SM/GM or District Manager.
• Assist guest with changes and special requests in person, as needed.
• Input reservation directly into system.

Benefits

• Customer satisfaction
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed