Sales Coordinator

Traditions Management • Springfield, OH

8d

About The Position

As our Sales Coordinator, you will work closely with the Sales Director and community leadership to support pre-opening and ongoing sales and marketing efforts. You will support the Sales Director with lease-up and occupancy efforts for the new community. You will respond promptly and professionally to inquiries from prospective residents, families, and referral partners. You will work closely with residents and families to gather and complete required documentation for eligibility and move-in. You will assist with conducting tours and creating a welcoming experience for prospective residents and families. You will assist with developing and maintaining relationships with hospitals, physicians, case managers, Council on Aging, community organizations, senior service providers, and other referral sources. You will support community outreach, networking events, marketing activities, and promotional opportunities. You will coordinate assessments and appointments. You will work collaboratively with clinical and community leadership to help ensure a smooth transition from inquiry to move-in. You will assist prospective residents and families in understanding the services, lifestyle, and benefits offered by the community. You will maintain confidentiality and handle resident and prospect information appropriately. You will support residents through the application and renewal process. You will perform other administrative and sales-support duties as needed.

Requirements

• Strong interpersonal and relationship-building skills.
• Excellent communication and follow-up skills.
• Organized, detail-oriented, and able to manage multiple priorities.
• Comfortable making phone calls, responding to inquiries, scheduling appointments, and maintaining lead information.
• Positive, energetic, and professional approach.
• Strong customer service orientation and genuine desire to help seniors and their families.
• Ability to work independently while collaborating effectively with a team.
• Comfortable participating in community events and networking activities.
• High school diploma or equivalent required.
• Valid driver's license and reliable transportation.

Nice To Haves

• Previous experience in senior living, healthcare, housing, hospitality, sales, customer service, or a related field preferred.
• Associate degree or additional education preferred.
• Previous sales or senior living experience is a plus but not required for the right candidate.

Responsibilities

• Support the Sales Director with lease-up and occupancy efforts for the new community.
• Respond promptly and professionally to inquiries from prospective residents, families, and referral partners.
• Work closely with residents and families to gather and complete required documentation for eligibility and move-in.
• Assist with conducting tours and creating a welcoming experience for prospective residents and families.
• Assist with developing and maintaining relationships with hospitals, physicians, case managers, Council on Aging, community organizations, senior service providers, and other referral sources.
• Support community outreach, networking events, marketing activities, and promotional opportunities.
• Coordinate assessments and appointments.
• Work collaboratively with clinical and community leadership to help ensure a smooth transition from inquiry to move-in.
• Assist prospective residents and families in understanding the services, lifestyle, and benefits offered by the community.
• Maintain confidentiality and handle resident and prospect information appropriately.
• Support residents through the application and renewal process.
• Perform other administrative and sales-support duties as needed.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off
• Opportunities for professional growth
• The opportunity to be part of an exciting new community opening
• A rewarding career where you can make a meaningful difference in the lives of seniors and their families

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED