Sales Coordinator

Merrithew International Inc.•Toronto, ON

9d•CA$45,000 - CA$50,000•Hybrid

About The Position

This posting is for an Existing Vacancy for a Sales Coordinator, Commercial Sales, a Full Time - Permanent role. The position is located at 1271 Tapscott Road, Toronto, with a Hybrid work arrangement. The role reports to the Senior Sales Manager, Commercial Sales. Merrithew is a global leader in mind-body education and equipment, founded in 1988, with a mission to inspire healthier lives through premium education and cutting-edge equipment. The company values Community, Passion, Boldness, Customer-Centricity, Accountability, and Innovation. The Sales Coordinator role supports the Commercial Sales, EMEA team through lead qualification, logistics, and general administration. This includes sharing monthly promotional assets, providing backup for web orders and customer calls, and delivering excellent service to partners and clients.

Requirements

2+ years in a supporting role to sales and customer service teams, with logistics experience handling a range of clients
Superior organizational skills and excellent communication skills (verbal and written)
Excellent MS Office (Outlook, Word, Excel, PowerPoint) and presentation proficiency
CRM expertise with data entry and reporting

Nice To Haves

Additional languages, spoken and written, are a definite asset. Specifically, German, Spanish, Portuguese, French, or any European language.

Responsibilities

Provide support to drive sales towards quarterly Sales Team Sales Objectives
Coordination of inbound departmental email through merrithew.com, social media, tradeshows, and order processing for commercial products
Answering in-bound customer sales calls and responding/ escalating customer issues to the Customer Care team
Handling small value sales - eg. accessories
Maintenance of the CRM Database by updating customer records (address, email, contacts)
Managing potential leads in CRM, creating leads or opportunities and assigning to sales team for follow up
Management and coordination of orders with our EU & Tapscott facility
Generate and distribute Sales and Inventory Reports (e.g. Sales Person Reports, Daily Sales, Monthly Promotion Sales Analysis) Saved Carts Reports and other reports as required
Covering off on Sales Managers and other Customer Service & Sales Support Coordinator’s duties during vacation time, sick leave and other out of office situations
Working on statutory holidays as directed and planned in advance
Provide Partner Marketing support – image requests, website reviews, events posting, requests for inventory & serial number reports, etc.
Assist in maintenance of Distributor Portal: in charge of updating price lists, product information and monthly memos on the Distributor Portal through SiteFinity.
Create and generate Team notification emails including: Monthly Promotions, New Products, In/Out of Stock items, CRM Updates, General FYIs
Assist with travel arrangements, booking external training, gift basket requests for external clients, etc.
Other duties, as assigned