Sales Coordinator

Panasonic • Hoffman Estates, IL

6d • Hybrid

About The Position

The Inside Sales Coordinator will help the sales team grow sales and strengthen alignment between the SMT sales organization and main office resources. This role provides product information, pricing, and profit analysis for quotation and order process documents. It also supports Regional Sales Managers (RSMs) with sales history, order tracking, order specification input, and communication with factories on special or unique needs, handled on a case-by-case basis.
At Panasonic Connect, we connect the power of people and technology to change work, advance society and help connect to tomorrow. Empathy, results, relentlessness and teamwork are the foundations of the Panasonic Connect Culture. Our mission is to elevate the employee experience by empowering individuals to use their voice and have a positive impact on our business.

Requirements

• Bachelor’s degree in industrial business, sales, or a related field, or equivalent experience, preferred
• Minimum of 3 years of experience in a similar role preferred
• Bilingual in Japanese (preferred)
• Strong communication, interpersonal, and customer service skills (required)
• Advanced Excel skills
• Proactive and collaborative approach to work
• Ability to manage multiple tasks by prioritizing effectively and meeting deadlines
• Participation in all required training and development
• Full compliance with all corporate policies and internal controls
• Projects as assigned

Responsibilities

• Monitor and maintain NEXUS system data periodically for each RSM to support internal forecasting, and provide reports to the factory sales group to streamline the forecasting process
• Support equipment sales requests from RSMs, including cost and gross profit (GP) analysis, SAP quotations, product information, order history, and delivery status
• Maintain all equipment order information on the shared drive for the service, PMO, and sales teams
• Communicate with factory machine sales contacts to verify machine specification combinations, identify solutions, and request special specification development when required
• Review each new purchase order upon receipt for accuracy, and request revisions as needed to obtain a valid PO, including payment terms, Incoterms, and ship-to address
• Request new customer SAP account registration from the finance group, including sold-to, ship-to, equipment location, and contact person
• Prepare complete order packages and submit them to the operations group for processing
• Conduct support meetings with other groups, including order review meetings, to share order status information, and request order and shipment status updates after confirming system accuracy
• Assist the Aftermarket Sales Manager with NEXUS system input and order package preparation
• Support all system changes through knowledge transfer, collaboration, demonstrations, and testing of newly implemented systems
• Make and implement suggestions for continuous improvement to keep the team as efficient as possible

Benefits

• Medical, dental, vision, prescription plans
• Health Savings Account and Flexible Spending Account options
• Life, accident, critical illness, disability, legal, identity theft, and pet insurance
• 401(k) plan with company matching contributions and immediate vesting
• Vacation, holidays, personal days, sick leave, volunteer, and parental & caregiver leave
• Tuition reimbursement for job-related courses after six months of service
• Lifestyle Spending Account, EAP, virtual health management, chronic condition, neurodiversity, tobacco cessation, substance abuse support, and life stage and fertility resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level