About The Position

The Sales Coordinator supports the Business Insurance Sales Center, which uses a team of sales professionals to sell new business accounts directly to customers on behalf of agency partners. The coordinator works with the sales team, business partners, and customers to help secure and retain business. This is a fast-paced role focused on improving efficiency and meeting business goals, with mentorship intended to support professional growth. The position provides account intake, triage, and distribution support; transactional assistance with rating, quoting, and issuing policies; and operational support through audit, compliance, and reporting. The coordinator develops knowledge of business processes, products, and sales culture, maintains strong working relationships, and delivers quality service using standardized workflows and business resources.

Requirements

  • High school diploma or GED.
  • One year of administrative or sales experience.
  • Strong verbal and written communication skills, including the ability to convey information clearly to various audiences.
  • Proficiency with technology and the ability to navigate multiple systems simultaneously.
  • Strong organizational and time-management skills, including the ability to handle shifting priorities.
  • Strong attention to detail and focus on producing quality work in a high-volume, fast-paced sales center.
  • Strong analytical and problem-solving skills.

Nice To Haves

  • Knowledge of Property and Casualty products and services, preferably Business Insurance.

Responsibilities

  • Support the Business Insurance sales team by efficiently receiving, triaging, and distributing accounts.
  • Synthesize information from multiple sources to exercise critical thinking and make decisions.
  • Develop knowledge of business processes, products, and sales culture.
  • Provide transactional support for rating, quoting, and issuing policies.
  • Build and maintain strong working relationships with business partners and customers.
  • Meet service level agreements and deliver quality products and services using standardized workflows and business resources.
  • Perform audit, compliance, and reporting activities that support business operations.
  • Perform other duties as assigned.

Benefits

  • Eligible employees and eligible family members can receive health insurance coverage starting on the first day of employment.
  • Dollar-for-dollar 401(k) match on contributions up to the first 5% of eligible pay, subject to an annual maximum.
  • Paying it Forward Savings Program, through which Travelers makes an annual 401(k) contribution when an employee makes a student loan payment.
  • Pension Plan funded 100% by Travelers.
  • At least 20 days of paid time off annually.
  • Nine paid company holidays.
  • Wellness program with tools, discounts, and resources for wellness and caregiving needs.
  • Mental health program with access to free professional counseling, health coaching, and other resources.
  • Matching Gift and Volunteer Rewards program.
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