Business Sales Coordinator

Ideatek•Wichita, KS

3d•Onsite

About The Position

IdeaTek is seeking a Business Sales Coordinator to support the business sales manager and broader sales team by driving operational efficiency across the sales process. This role involves ensuring accurate reporting, maintaining clean CRM activity, facilitating proposals and service agreements, and managing seamless customer handoffs. The coordinator will act as a key liaison between sales, customer success, and other internal teams, aiming to reduce administrative burdens so sales representatives can focus on relationship building and revenue generation. The ideal candidate is highly organized, detail-oriented, and enjoys process improvement and data accuracy.

Requirements

2–4 years of experience in sales operations, sales coordination, or administrative support within a B2B environment.
Experience working with CRM systems
Proficiency with Microsoft 365 or Google Workspace tools (ex. Excel and/or Google Sheets)
Experience with electronic signature tools such as DocuSign or similar platforms.
Strong attention to detail with the ability to manage multiple priorities and deadlines.
Strong written and verbal communication skills.
Ability to work effectively across departments and keep stakeholders aligned.
Proactive problem-solving skills with the ability to identify gaps and help drive solutions.
Ability to handle sensitive customer and business information with professionalism.

Nice To Haves

Experience supporting a B2B sales team or sales leadership.
Experience with proposal development, service agreements, or contract coordination.
Telecommunications, technology, or SaaS industry experience.

Responsibilities

Compile weekly and monthly sales forecasts, activity reports, and pipeline updates for sales leadership.
Support the administrative side of the sales process, including drafting proposals, service agreements, and E-Rate bids.
Coordinate service agreements through internal review and legal modification processes.
Monitor CRM workflows, deal stages, and data-entry standards to improve pipeline accuracy and reporting.
Maintain clean, accurate customer and account records within the CRM.
Submit completed sales orders and help ensure pipeline information remains current and accurate.
Coordinate team meetings, onboarding schedules, and training for new sales hires on internal tools and sales processes.
Ensure customer requirements, pre-sale commitments, and contract details are clearly documented for customer success.
Route implementation roadblocks and post-sale account issues to the appropriate internal teams.
Help develop and improve SOPs, workflows, and processes that increase team efficiency and scalability.