Insurance Coordinator

Specialty1 Partners•Newark, DE
•$19 - $21•Onsite

About The Position

Our office, Omega Endodontics in Newark, DE is seeking an Insurance Coordinator to join our busy specialty practice. As an Insurance Coordinator, you will play a vital role in ensuring our patients receive the maximum benefits from their insurance coverage while delivering exceptional patient experiences.

Requirements

  • Previous experience in a similar role equating to 1-2 years of experience in similar work
  • High school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with the ability to maintain accurate records and documentation.
  • Proficiency in dental practice management software and Microsoft Office Suite.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Problem-solving skills to navigate insurance claim discrepancies and denials.
  • High level of professionalism and a patient-centric attitude.
  • Must be able to sit and stand for extended periods of time.
  • Must be able to operate standard office equipment
  • Must be able to assist patients safely in and out of chairs or treatment areas
  • Must be able to maintain clinical positioning for extended periods
  • Must be able to work around medical equipment and instruments
  • Must be able to adhere to OSHA and infection control standards
  • Must be able to perform repetitive hand and wrist movements
  • Must be able to respond quickly in emergency situations

Nice To Haves

  • Previous experience as a dental insurance coordinator or in a similar role is preferred.

Responsibilities

  • Verify patients' dental insurance coverage and benefits.
  • Communicate with insurance companies to obtain pre-authorizations for treatments.
  • Assist patients in understanding their insurance coverage and estimated costs.
  • Submit accurate and timely insurance claims electronically and via mail.
  • Follow up on outstanding insurance claims, appeals, and denials.
  • Maintain up-to-date knowledge of dental insurance policies and industry changes.
  • Collaborate with the front desk and clinical teams to ensure accurate patient information and treatment codes.
  • Provide excellent customer service by addressing insurance-related inquiries and concerns.
  • Educate patients on available payment options for uncovered services.
  • Help to facilitate/coordinate other office responsibilities as needed.

Benefits

  • 401(k) plan
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