Sales Coordinator | The St. Anthony, A Luxury Collection Hotel

Crescent Careers • San Antonio, TX

2d • Onsite

About The Position

The St. Anthony Hotel is seeking a highly organized, professional, and service-oriented individual to join our Sales & Marketing team as a Sales Coordinator / Outlet Coordinator. This position serves as an essential link between the Sales & Marketing team, hotel operations, Food & Beverage, and our clients. The role combines sales administration, restaurant group business development, outlet activation, site inspections, and client support. The ideal candidate is proactive, detail-oriented, and comfortable managing multiple priorities while representing the hotel with professionalism and exceptional hospitality. We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

Requirements

• 1–2 years of experience in hotel sales, hospitality, restaurants, events, or a related field preferred.
• Strong organizational skills and exceptional attention to detail.
• Excellent written, verbal, and interpersonal communication skills.
• Professional appearance and demeanor with a strong commitment to guest service.
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong problem-solving skills and a proactive, team-oriented approach.
• Knowledge of the hotel, restaurant, and local hospitality market is a plus.
• Hospitality, Sales, Marketing, or Business degree preferred.
• Flexible availability, including occasional evenings, weekends, and holidays as business needs require.
• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
• Ability to effectively deal with internal and external customers.
• Basic knowledge of mathematics and calculator skills to prepare mathematical calculations without error.
• Ability to communicate effectively both verbally and in writing in order to interact with vendors and department heads.
• At least 1 year of Hotel and Sales experience.

Nice To Haves

• Hotel reservations & Sales and Catering software program knowledge is helpful.

Responsibilities

• Respond to and coordinate inquiries for hotel and restaurant group business.
• Assist with proposals, correspondence, presentations, and other sales materials.
• Maintain accurate client, lead, group, and reservation information in applicable hotel systems.
• Support the Sales & Marketing team with follow-up, scheduling, appointments, and daily administrative needs.
• Assist with client meetings, sales initiatives, networking events, and special projects.
• Coordinate and manage large-party and group restaurant reservations, ensuring accurate details and seamless communication.
• Support the activation and promotion of hotel restaurant outlets for corporate, social, and group dining opportunities.
• Coordinate with Food & Beverage teams regarding menus, packages, availability, special requests, and group requirements.
• Maintain and update restaurant menus, pricing, packages, and sales collateral.
• Identify opportunities to increase group dining and restaurant business.
• Coordinate and conduct hotel and restaurant site inspections for prospective clients, meeting planners, and groups.
• Ensure guest-facing areas, restaurants, and meeting spaces are ready.
• Assist with VIP arrangements, special requests, and client experiences.
• Serve as a knowledgeable and professional representative of The St. Anthony Hotel during property tours.
• Prepare sales reports, presentations, calendars, and other departmental materials.
• Conduct competitive hotel and restaurant research, including rates, promotions, amenities, outlets, and market trends.
• Maintain organized sales files, databases, calendars, menus, and marketing collateral.
• Provide administrative support to the Director of Sales & Marketing and Director of Catering as needed.
• Serve as a liaison between Sales & Marketing, Food & Beverage, Reservations, Front Office, and other hotel departments.
• Communicate client and group requirements accurately and ensure timely follow-through.
• Participate in departmental meetings and assist with other hotel initiatives as assigned.

Benefits

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level