Sales Coordinator - CAG

CONTINENTAL AUTO GROUP•Austin, TX

2d•Hybrid

About The Position

The Continental Automotive Group (CAG) is seeking a Sales Coordinator to join their exceptional team. CAG is a locally-owned, family-operated company with a strong focus on employee satisfaction, offering a flexible, supportive work environment and an extensive benefits package. This role involves engaging with customers looking to buy cars by selling appointments for dealership visits. The position offers thorough training on creating engagement, having positive conversations, and operating systems. It is a team-based job where mutual support is key, serving five major brand dealerships: Honda, INFINITI, Subaru, Mercedes-Benz, and Audi. The role emphasizes a "Transformational Not Transactional" culture, focusing on outstanding performance and providing customers with a transformational service experience.

Requirements

World-class standards & willingness to go the extra mile to help
Genuine passion to create a world-class TRANSFORMATIONAL experience for customers/co-workers
Desire and ability to work autonomously (4 T’s: Task, Time, Technique, and Team)
Strong attention to detail
Natural at building rapport quickly
Ability to adapt and communicate effectively with customers
Efficiency through organization and practice
Openness to critique and ideas & willingness to try new techniques
Type 45+ WPM
Basic computer abilities (quickly learn different software, basic spreadsheet use, office work, etc)
Handling and responding promptly to incoming calls, emails/text, and online chats
Must have held a valid driver's license for at least 1 year
Must be at least 18 years of age to be considered

Responsibilities

Type 45+ WPM
Basic computer abilities (quickly learn different software, basic spreadsheet use, office work, etc)
Handling and responding promptly to incoming calls, emails/text, and online chats
Must have held a valid driver's license for at least 1 year
Must be at least 18 years of age to be considered

Benefits

Employer Paid Dental Insurance
Employer Paid Life Insurance
Employer Paid Medical Insurance
Employer Paid Health Savings Account Contribution
Employer Paid Wellness Clinic
Employer Paid Flu Vaccinations Every Fall
Employer Percentage Matching for 401k
Employer Paid Parental Leave
5 Paid Bereavement Leave Days/Year for immediate family members (after 60 days)
5 Paid Time Off Vacation Days/Year (60 days - 1 year)
14 Paid Time Off Vacation Days/Year (1 year - 3 years)
19 Paid Time Off Vacation Days/Year (3 - 7 years)
24 Paid Time Off Vacation Days/Year (7+ years)
Annual Christmas Bonus Based on Tenure
Annual Christmas Party
Annual Employee Appreciation Dinner
Employee Vehicle Purchase Program
Employee Discounts on Collision Repair, Parts, and Service
Bi-Weekly Pay Periods, Paid on Fridays
Holidays: Thanksgiving, Christmas & New Years
Employer Paid Lunches Every Saturday
Employer Paid Lunches/Dinners - Special Occasions (Blood Drives, Birthdays, Awards, etc.)
Access to In-House Insurance Agency
Access to In-House Marketing Agency
Voluntary Life Term and Whole Insurance
Voluntary AFLAC Supplemental Coverages
Voluntary Vision plan
Pet Insurance
Legal Shield
$200 Donation to Charity of Your Choice with Approval