Sales Coordinator

Millennium-•Delavan, WI

2d•Onsite

About The Position

As Sales Coordinator at Millennium, you are responsible for delivering an exceptional client experience and ensuring long-term client retention. This role supports the sales process by providing accurate quotes, tracking the progress of sales orders, sourcing and requisitioning materials and services, and coordinating shipments and service delivery. With a client-first mindset, the Sales Coordinator facilitates clear and timely communication to clients, the sales teams, vendors, and the fulfillment team to ensure best-in-class client satisfaction. The Sales Coordinator plays a key role in maintaining and enhancing long-term client loyalty.

Requirements

Team player driven by delivering unparalleled client service and satisfaction.
Client-first mindset.
Facilitates clear and timely communication to clients, the sales teams, vendors, and the fulfillment team.
Ability to maintain and enhance long-term client loyalty.
Ability to generate accurate quotes, sales orders (SOs), and purchase orders (POs).
Proficiency in maintaining data accuracy in NetSuite and CRM.
Ability to engage vendors for pricing, stock, and lead times.
Ability to record all client and deal interactions in the CRM.
Ability to assist with daily inventory movement.
Ability to support team members to ensure a best-in-class client experience.
Ability to review and follow up on open quotes with Sales, ensuring timely closure and accurate pipeline maintenance.
Ability to collaborate with Sales to resolve concerns and close deals.
Ability to status long-term delivery schedules and related orders.
Ability to update clients on upcoming delivery timelines/delays.
Ability to review CRM entries for accuracy and completeness.
Ability to collaborate with Warehouse teams to review stock levels for upcoming orders.
Ability to participate in team meetings to share feedback on client interactions and challenges.
Ability to review performance against metrics and team goals with the Client Success Manager.
Ability to analyze client feedback and propose process enhancements.
Ability to verify all prior months' POs and SOs have shipped or have updated ship dates.
Ability to provide feedback to the Supply Chain team on vendor lead times, low inventory, stock availability, and delivery performance.
Willingness to engage in professional development/training and team-building activities.

Responsibilities

Proactively update clients on order status, materials, changes, or delays.
Respond promptly to inquiries, providing accurate information and solutions.
Generate accurate quotes, sales orders (SOs), and purchase orders (POs).
Maintain data accuracy in NetSuite and CRM, updating shipment dates based on vendor and client expectations.
Engage vendors for pricing, stock, and lead times.
Record all client and deal interactions in the CRM.
Assist with daily inventory movement.
Support team members to ensure a best-in-class client experience.
Review and follow up on open quotes with Sales, ensuring timely closure and accurate pipeline maintenance.
Collaborate with Sales to resolve concerns and close deals.
Status long-term delivery schedules and related orders.
Update clients on upcoming delivery timelines/delays.
Review CRM entries for accuracy and completeness.
Collaborate with Warehouse teams to review stock levels for upcoming orders.
Participate in team meetings to share feedback on client interactions and challenges.
Review performance against metrics and team goals with the Client Success Manager.
Analyze client feedback and propose process enhancements.
Verify all prior months' POs and SOs have shipped or have updated ship dates.
Provide feedback to the Supply Chain team on vendor lead times, low inventory, stock availability, and delivery performance.
Engage in professional development/training and team-building activities.