Sales Coordinator

Commonwealth Hotels•Greensboro, NC

15d•Onsite

About The Position

The DoubleTree by Hilton Greensboro Airport is seeking a Hotel Sales Coordinator. Working at the DoubleTree by Hilton Greensboro Airport offers numerous benefits, including professional growth within the globally recognized Hilton brand, access to comprehensive training, and career development opportunities. Associates enjoy competitive wages, benefits like health insurance and discounted hotel stays, and a supportive, team-oriented work environment. The hotel's location near the Piedmont Triad International Airport provides a dynamic setting, while the commitment to excellence and guest satisfaction fosters a rewarding and engaging workplace. Working as a Hotel Sales Coordinator supporting the DoubleTree by Hilton Greensboro Airport offers a dynamic and rewarding career opportunity within the hospitality industry.

Requirements

High school diploma or equivalent
1-2 years of experience in hotel sales, front desk, event planning, or customer service within the hospitality industry is often required.
Experience with handling contracts, reports, and sales documentation, as well as proficiency in Microsoft Office (Word, Excel, Outlook).
Strong interpersonal skills with previous experience in client communication, handling inquiries, and maintaining positive guest relations.

Nice To Haves

Familiarity with hotel sales software such as other property management systems is a plus.
Experience in coordinating meetings, banquets, or group bookings is beneficial.
Experience with social media, promotional campaigns, or local business outreach can be helpful for attracting new clients.

Responsibilities

Assist the sales team in generating leads, preparing proposals, and coordinating contracts to secure group bookings, corporate accounts, and events.
Act as a point of contact for clients, responding to inquiries, following up on leads, and ensuring customer satisfaction throughout the booking process.
Work closely with clients and internal teams to plan and execute meetings, conferences, and special events, ensuring all requirements are met.
Maintain accurate records in the hotel’s sales system, track room block usage, generate reports, and handle billing and invoicing related to sales activities.
Assist in marketing efforts by creating promotional materials, updating social media accounts, and supporting local networking events to attract business.
Liaise with the front desk, housekeeping, and food & beverage teams to ensure seamless service for group reservations and special events.
Support the achievement of hotel sales targets by actively contributing to revenue strategies, upselling services, and monitoring competitor activity.