Sales Coordinator

Bass Pro Shops • Ridgedale, MO

11d • Onsite

About The Position

The Sales Coordinator plays a vital role in supporting the resorts reservations and meeting sales department by managing guest reservations, maintaining precise records and facilitating seamless communication between departments to enhance the overall guest/client experience. This position requires exceptional customer service and communication skills, as well as the ability to assist with group bookings, billing processes and administrative support to ensure smooth operations internally and high guest satisfaction.

Requirements

• High School Diploma or Equivalent
• Minimum of 2 years of experience preferred
• Strong customer service, communication, and organizational skills.

Responsibilities

• Handles guest reservations and inquiries
• Serves as a liaison between departments and resort leadership
• Maintains organized records and databases of bookings
• Answers calls and provide customer support
• Assists with group reservations and billing processes
• Ensures compliance with resort policies and service standards
• Collaborates with Sales, Banquets, and Group Rooms departments
• Performs additional administrative tasks as needed

Benefits

• Discounts on retail merchandise
• Discounts on our restaurants
• Discounts on world-class resorts
• Discounts on conservation attractions
• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED