Sales Coordinator

Lubrizol•Deer Park, OH

5h•Hybrid

About The Position

As a Sales Coordinator, you'll be contributing to Lubrizol's success through your analysis, attention to detail, and ability to solve problems. You'll collaborate with a diverse group of passionate individuals to deliver sustainable solutions to advance mobility, improve wellbeing and enhance modern life. In this role, you will support the Regional Sales Director, Regional Sales Managers, and Account Managers by preparing monthly sales reports, providing data for quarterly business reviews, and preparing slides for monthly sales calls. You will also onboard new account managers, manage team sites, and review and manage data in the CRM tool. Additionally, you will handle pricing activities, customer setup and maintenance, and provide general customer support. Other duties include vendor invoice management, creating purchase requisitions, and reviewing MyLubrizol registrations. Knowledge of Demand Planning Tool and SAP data and navigation is also beneficial.

Requirements

High school diploma or GED
Experience working in a fast-paced, dynamic administrative or sales coordinator role
Demonstrated ability to work effectively with a variety of stakeholders and partner with internal and external stakeholders to creatively resolve challenges
Effective communication, both written and verbal
Experience working with Microsoft Dynamics or similar Customer Relationship Management system (CRM)
Knowledge of SAP data and navigation – lookup orders, customers, pricing, etc.
Working with Excel, BOBJ, CRM, SAP and Power BI

Nice To Haves

Bachelor’s degree preferred
Other preferred systems experience: SAP, Business Objects (BOBJ), Market Intelligence system (C&MI), Vendavo Price Management system, Business Intelligence system (Power BI)

Responsibilities

Support the Regional Sales Director, Regional Sales Managers, and Account Managers
Prepare monthly sales reports specific to the North America sales team in Excel and Power BI
Provide data for quarterly business reviews
Prepare slides for monthly sales calls
Onboard new account managers including CRM and other systems training
Manage team sites including the team Sharepoint site
Review and manage data in the CRM tool, identifying contacts, accounts and opportunities and ensuring data is current and accurate
Prepare data for monthly pipeline calls
Create and manage customized team reporting in the Account Manager portal
Complete pricing activities
Set up customer specific pricing in Vendavo
Create and update price lists
Manage and implement general price increases
Manage customer set up and maintenance
Submit requests for new customer setup via CMRP, including sample customers
Ensure data in SAP matches customer purchase orders
Ensure customers are set up correctly for credit, pricing and sales reporting purposes
Maintain account assignments
Provide new customers with necessary vendor documentation
Submit customer account change requests via MS forms
Handle general customer support
Identify and investigate invoice errors
Assist Customer Experience Team with pricing and/or account questions
Provide Customer Price Lists when requested
Forward leads to the correct account manager and/or distributor
Process vendor invoices for payment
Create purchase requisitions for our marketing vendors
Review and approve MyLubrizol registrations
Provide assistance when knowledge of Demand Planning Tool is needed