Sales Coordinator

FERGUSON•Huntersville, NC

38d•$15 - $28•Hybrid

About The Position

Amerock is seeking a Sales Coordinator to support revenue growth by managing the quoting process, qualifying and coordinating new customer leads, and providing day-to-day support to the field sales team. This is a Hybrid role based out of our Amerock office in Charlotte/Huntersville NC, with a schedule of Tuesday, Wednesday, and Thursday in the office and Monday and Friday remote.

Requirements

2+ years of experience in sales coordination, inside sales, or sales support
Strong organizational and multitasking skills
Excellent written and verbal communication skills
Experience preparing quotes and supporting sales teams
Proficiency with CRM systems
High attention to detail and follow-through
Experience supporting outside or field sales teams

Responsibilities

Prepare and manage customer quotes and pricing requests in a timely and accurate manner.
Ensure all quotes align with established pricing guidelines and approval requirements.
Maintain thorough documentation related to quotes, pricing approvals, and customer requests.
Work closely with outside/field sales representatives to support active sales opportunities.
Coordinate information, samples, pricing details, and customer data for field sales as needed.
Manage follow-ups and assist with tracking sales activities and next steps.
Serve as the primary internal point of contact for field sales inquiries.
Receive, screen, qualify, and route new customer leads via phone, email, and CRM.
Assess customer fit prior to assigning leads to sales representatives.
Support onboarding activities for new customers as needed.
Maintain accurate and up-to-date customer, lead, and opportunity records in the CRM system.
Track sales activities, quotes, and outcomes to support reporting.
Collaborate cross-functionally with customer service, operations, and finance teams to support the sales process.