Sales Coordinator

Marriott•Atlanta, GA

43d•$50,000•Onsite

About The Position

The Sales and Catering Coordinator will assist the Sales, Catering, Event Management & additional hotel teams in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications through the sales & operations teams. Other duties will include but not limited to light selling, event detailing, and other operational requests from the sales & events team.

Requirements

Approach all encounters with guests and employees in a friendly, service-oriented manner.
Maintain regular attendance in compliance with Mainsail Lodging and Development / Epicurean Atlanta standards, as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform, if required by position.
Employees must always be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.

Responsibilities

Maintain Sales / Events files in an organized fashion and as per specified standards.
Process contracts, proposals, and general correspondence for sales/catering staff, as needed.
Process and distribute event orders, banquet checks, revisions, guarantees, event reports, group resumes and Daily Event Sheets for the Events Team.
Answer phones for sales/catering staff if not picked up by third ring; Record messages as appropriate. Qualify incoming inquiry calls and ensuring all inquiries are dealt with accurately, timely and in a professional manner.
Process and distribute RFP’s based on Sales Teams parameters.
Assist managers on creative projects including proposals, direct mail pieces, invitations, special events, etc.