Sales Coordinator
Hilton•Bloomington, MN
•Onsite
About The Position
Provides the Director of Sales and Sales Managers with administrative and clerical support. This role involves overseeing group room management, direct customer correspondence regarding reservations and payments, preparing various reports, booking boardrooms, creating contracts, and maintaining data in the Forecast Management System. The position also entails working on various projects as needed.
Requirements
- Demonstration of Hilton's Values: Hospitality, Integrity, Leadership, Teamwork, Ownership, Now.
- Demonstration of key attributes: Quality, Productivity, Dependability, Customer Focus, Adaptability.
Responsibilities
- Performs general office duties including typing, filing, faxing, copying, answering telephones, processing mail, taking notes, and corresponding via phone and email.
- Oversees all aspects of group room management including monitoring group room pick up, inputting groups into various systems (Front Desk, Sales, Rates & Inventory), track and manage group accounts for invoices, reservations, pick up, Honors points and commissions.
- Corresponds with customers directly via voice and email involving reservations, rooming lists, payments, booking boardrooms.
- Prepares daily, weekly and monthly reports for Director of Sales and Sales Managers in Excel, Microsoft and other hotel systems.
- Books Boardrooms and prepares BEO’s for these meeting rooms.
- Creates contracts, resumes and proposals as needed for Sales Managers.
- Inputs and maintains data in the Forecast Management System.
- Works on various projects as needed.
Benefits
- Access to pay when you need it through DailyPay
- Medical Insurance Coverage – for you and your family
- Mental health resources including Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Parental leave to support new parents
- Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
- 401K plan and company match to help save for your retirement
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
