Sales Coordinator

Rumpke Waste & Recycling•Colerain Township, OH

10d•Hybrid

About The Position

Sales Coordinators are responsible for reporting internal sales data. This role is instrumental in providing productive communication with the inside and outside sales staff and uses problem solving skills on a daily basis to resolve internal or external customer inquiries.

Requirements

Excellent verbal & written communication skills
Must be organized and detail oriented with the ability to multi-task
Possess proven analytical/problem solving solutions for the customer and the company
Must possess excellent customer service and data entry skills
Must work efficiently and effectively, both independently and as a team
Ability to meet deadlines and complete assignments within stated time frames
Ability to present and maintain a professional appearance and demeanor at all times
Proficient in Windows and Microsoft applications; AS400, a plus
1-2 years previous experience as Administrative Assistance, Sales Support, or similar experience preferred
Waste industry experience a plus
Ability to travel between offices, as required
Ability to work overtime, weekends, and/or holidays
Legally eligible to work in the United States
Valid driver’s license (if applicable)
Must successfully complete pre-employment testing
Must be able to read and speak the English language

Nice To Haves

AS400 experience
Waste industry experience

Responsibilities

Perform administrative duties to support the region and the Region Sales Manager
Complete and distribute the monthly Sales Actual Report within 10 days of month end
Complete periodic reports for sales incentive program within 15 days of period end
Log billable activity for municipalities and/or other customers and mail invoices within 15 days of the month end
Audit the accuracy, execution, and scanning/processing of all contracts in the market
Review and process cancellations and maintain cancellation tracker logs
Manage other episodic and manual billing activity, as needed
Provide inside sales support to all region sales representatives, as needed
Retrieve and distribute resolutions on Operational or Credit/Collections referrals or disputes
Maintain complete and accurate customer files
Occasionally perform work as a back-up to inside sales in approving sales orders, as directed
Assist in direct mail/marketing activities
Assist in resolutions on Operational or Credit/Collections disputes, as needed
Assist with training new sales employees, as directed
Process and cancel all cut off commercial customers on monthly basis
Assist the sales team to ensure timely monthly reporting
Perform other duties as assigned