Sales Coordinator

N C Machinery Co.•Anchorage, AK

30d•$29

About The Position

The Sales Coordinator role at N C Power Systems in Anchorage is foundational to the success of the Sales Team. The sales coordinator is responsible for processing equipment/attachment orders and assisting customers with their parts, service, equipment rental, and training needs. Follow up phone calls are made to customers for questions, concerns and to ensure their equipment needs are met. This position is responsible for scheduling timely delivery and pick up of equipment, preventative maintenance, and the repair of equipment. Appropriate paperwork is expected to be completed timely, logging and inputting data and reconciling inventory assets on a regular basis is critical in this role. Crisp communication skills are essential to interact effectively between N C Sales, Service, Parts, and credit departments. The position processes post sale claims to Caterpillar related equipment transactions and updates our database records to ensure inventory integrity. Assisting with our attachment ordering and inventory control are other essential requirements in this role. Our customers are VIP's and the Sales Coordinator must strive for a high level of customer satisfaction in all transactions both internal and external.

Requirements

Proficiency in Microsoft Office products is necessary which includes Outlook, Excel and Power Point.
2 or more year's related experience in a sales organization is preferred.

Responsibilities

processing equipment/attachment orders
assisting customers with their parts, service, equipment rental, and training needs
follow up phone calls to customers
scheduling timely delivery and pick up of equipment, preventative maintenance, and the repair of equipment
completing paperwork
logging and inputting data
reconciling inventory assets
communicating between N C Sales, Service, Parts, and credit departments
processing post sale claims to Caterpillar related equipment transactions
updating database records to ensure inventory integrity
assisting with attachment ordering and inventory control
striving for a high level of customer satisfaction in all transactions both internal and external

Benefits

We offer a competitive benefits package that includes salary starting at $29.25 per hour.
Retirement: 401k w/ Company Match and Profit Sharing
Paid Time Off: Paid Vacation, Holiday & Sick Leave
Health Insurance: Premera Blue Cross Medical w/Telehealth & Dental
Vision Insurance: VSP Vision Insurance
Insurance: Company Paid Life, AD&D & Disability Insurance
Guidance Resources: Employee Assistance Program
Rewards: Quarterly Employee Recognition Cash Program
Discounts: CAT Products, Rental/Sales Discounts
Financial Access: Credit Union Membership is available
Growth/Stability: Career Growth Opportunities within a 4 th Generation Family owned Company for over 96 years
Tenure: Seniority Bonus, starting at 5+ years
Talent Referral Program: Employee Referral Bonus