Sales Coordinator

Boardwalk IG Management LLCYountville, CA
10h

About The Position

Nestled on 22 acres of breathtaking landscapes in the heart of Napa Valley, Estate Yountville is not only a luxurious retreat but has also been named one of the best hotels in California by Condé Nast Traveler in 2024. Voted the most beautiful boutique hotel in Napa Valley, the Estate is a true gem, offering 192 elegantly appointed guest rooms, a private vineyard, and world-class amenities. Guests enjoy two serene pools, a spa with 12 luxurious treatment rooms and suites, and over 55,000 square feet of exceptional event spaces. With culinary offerings that harmonize the bounty of Northern California with European elegance, Estate Yountville invites you to experience a haven of exclusivity and refined beauty. The Sales Coordinator plays a vital role in supporting the sales team by managing administrative functions and coordinating day-to-day sales activities. This position requires exceptional organizational skills, strong attention to detail, and a commitment to delivering outstanding service.

Requirements

  • Bachelor’s degree in Business Administration, Hospitality Management, or a related field preferred
  • Previous experience as a Sales Coordinator or in a similar administrative role, preferably within luxury hospitality
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM systems
  • Ability to work independently and collaboratively in a fast-paced environment
  • High level of accuracy and attention to detail in data entry and document preparation
  • Strong customer service mindset with the ability to build and maintain positive working relationships
  • Flexibility to work occasional evenings, weekends, and holidays as business needs require
  • Ability to sit, stand, and walk for extended periods throughout the workday
  • Ability to lift, carry, and move materials such as marketing collateral or supplies weighing up to 25 pounds

Responsibilities

  • Provide administrative support to the sales team, including the preparation of sales proposals, contracts, and presentations
  • Coordinate and respond to sales-related communications, including emails, phone calls, and client inquiries
  • Maintain and update the Customer Relationship Management (CRM) system, ensuring accuracy and completeness of all data
  • Assist with the preparation, tracking, and distribution of sales reports, performance metrics, and forecasts
  • Organize and maintain digital and physical filing systems for sales documents, contracts, and correspondence
  • Manage inventory of sales and marketing materials, including brochures, promotional items, and collateral
  • Coordinate and schedule sales appointments, site visits, meetings, and client events
  • Prepare and distribute internal and external correspondence such as sales memos, newsletters, confirmations, and follow-up communications
  • Collaborate with other hotel departments to ensure seamless execution of sales initiatives and client needs
  • Support special projects and additional sales-related tasks as assigned

Benefits

  • Estate Yountville offers an attractive compensation and benefits package and the opportunity to be part of a dynamic team.
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