Sales Coordinator

Brightview Senior Living, LLC•Crofton, MD

10d

About The Position

Put your organizational skills to excellent use at Brightview Senior Living! This role involves coordinating the move-in process for new residents, preparing and maintaining sales collateral, participating in marketing events, and providing administrative support to the sales team. You will also be responsible for maintaining data in the CRM, greeting prospective residents, and ensuring model apartments are ready for showing.

Requirements

Minimum of two years’ administrative or face-to-face customer service experience in a fast paced, environment.
Advanced skills in MS Office products including Excel, Word, PowerPoint and Outlook; proficiency with Internet applications.
Strong organizational skills with the ability to prioritize and handle multiple simultaneous assignments while maintaining accuracy and commitment to deadlines.
Excellent written communication skills including proper grammar and professional writing.
Excellent verbal communication skills with the ability to connect and communicate effectively, in English, with a diverse range of individuals and groups.
Exceptional attention to detail and accuracy in a fast-paced environment.
Positive attitude, enthusiasm and energy.

Responsibilities

Consistently and genuinely demonstrate the STARS principles of Service, Teamwork, Action, Reputation and Success in all activities and interactions.
Coordinate the move-in process for new residents, which includes collecting all paperwork in a timely manner and serving as liaison between residents, families, community associates, and a variety of third parties such as moving companies.
Prepare, update, and maintain collateral materials such as sales brochures and new resident move-in packets; monitor collateral material supplies and update and/or reorder as needed.
Participate in the planning and execution of marketing events to promote the Brightview brand, educate referral sources, and drive traffic to the community.
Ensure that model apartments are well maintained and ready to show at all times.
Work closely with the Business Office Director to ensure that deposits, monthly services fees for new residents and invoices from vendors are processed timely and properly.
Maintain data in the CRM (lead management system), ensuring that appropriate information is updated timely and in appropriate detail.
Greet prospective residents and families to the community; respond to inquiries, support lead nurturing, and conduct personal visits as needed.
Provide administrative support to the sales team.
Participate in and attend all required in-service training and education programs as scheduled.
Other duties as assigned.