Sales Coordinator | Hershey Hampton Inn

SHANER•Hummelstown, PA

11h•Onsite

About The Position

The Sales Coordinator provides clerical, secretarial, and administrative support for the Sales department. This role involves dictation, typing, computer input, filing, tracing, answering telephones, and printing reports and departmental records/logs. The Sales Coordinator must be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet business needs. They will help ensure compliance with daily operational procedures within the Sales department, maintain knowledge of all hotel services and hours of operation, and be proficient in using office equipment, computers, and manual systems. Maintaining confidentiality and security of hotel information is crucial. The role also requires familiarity with current customers and hotel accounts, a working knowledge of front desk operations, and performing miscellaneous support services such as filing, gathering information, organizing the sales office, and maintaining a neat and presentable work area. Effective communication with the General Manager, other Department Managers, and staff is essential. Other duties as assigned.

Requirements

High school graduate.
Minimum 1-year administrative experience.
Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.
Ability to provide legible communication.
Computer skills.
Previous guest relations training.
Familiarity with preparing statistical reports.

Responsibilities

Provides clerical/secretarial and administrative support for the Sales department, including dictation, typing, computer input, filing, tracing, answering telephones, printing reports and departmental records/logs.
Helps ensure compliance with and completion of all daily operational procedures by the Sales department.
Maintain knowledge of all hotel services/features and hours of operation.
Maintain complete knowledge in the use of all office equipment, computer, and manual systems.
Maintain confidentiality and security of specified hotel information, correspondence, reports and files.
Familiarization with current customers and hotel accounts.
Working knowledge of the front desk and desk operations.
Perform miscellaneous support services, including filing, gathering information, organizing the sales office, and helping to keep sales work area neat, clean, and presentable to clients or hotel staff.
Ensures communication with General Manager, all other Department Managers, and staff.
Other duties as assigned.