Hospitality Attendant | Hershey Hampton Inn

SHANER • Hummelstown, PA

5d • Onsite

About The Position

The Hospitality Attendant at Hampton Inn Hershey Near the Park is responsible for ensuring guest satisfaction by maintaining high standards of quality and cleanliness. This role involves interacting with guests, managing the breakfast area, preparing food items, and adhering to all safety and security procedures. The position requires flexibility in scheduling, including weekends and holidays, and offers opportunities for professional growth within Shaner Hotels.

Requirements

• Minimum one year customer service experience.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.

Nice To Haves

• Previous hotel experience preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.
• Food safety certification preferred.

Responsibilities

• Welcome, greet and interact with guests in the breakfast and lobby area.
• Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line.
• Prepare specified food items at the breakfast bar, replenishing food.
• Assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, food handling procedures, and security procedures.
• Assist with inventories as scheduled.
• Follow maintenance program and cleaning schedule.
• Other duties as assigned.

Benefits

• Opportunities to build rewarding careers across every area of the hospitality industry.
• Commitment to associate satisfaction, work-life balance, career development, and opportunities for growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed