Sales Coordinator

Sun Communities • Orange, CA

9d • Onsite

About The Position

The Sales Coordinator handles the routine sales office work and administrative responsibilities of the community.

Requirements

• High School Diploma or GED (Required)
• 1 year in in a sales coordinator or in another administrative position (Required)
• Strong customer service skills
• Good problem-solving skills
• Excellent verbal and written communication skills
• Professional appearance
• Intermediate to advanced computer proficiency with the ability to use the Microsoft Office Suite, email, internet, and provide data entry in a timely and efficient manner
• Must have a valid driver's license

Responsibilities

• Greets and establishes rapport with guests, current and prospective residents.
• Provides prospects with appropriate information regarding the community as requested.
• Performs general administrative functions such as answering phones, typing, copying, faxing, filing, and other duties as assigned.
• Assists with the preparation of marketing materials including brochures and flyers that pertain to homes for sale (new, pre-owned, and brokered homes), community events, and other related materials as directed by their manager.
• Assists prospective residents by checking the status of Sun Homes inventory.
• Reviews new and pre-owned home listings, shows homes to prospective residents, and assists with rental applications at the discretion of the Community/Sales Manager or Sales Supervisor.
• Refers all sales prospects to Community/Sales Manager or Sales Supervisor, completes prospect card, and enters lead into NetSuite in a timely manner.
• Coordinates with the Underwriting department to obtain approvals on prospective resident applicants; tracks all approvals and denials.
• Reviews and codes invoices and statements for Community/Sales Manager or Sales Supervisor approval.
• Handles and resolves resident/customer routine questions and inquiries in a timely and professional manner.
• Fields comments, suggestions, and complex situations to the appropriate manager.
• Ensures office supplies are sufficiently stocked and prepares supply orders as needed.
• Prepares and prints communications such as lease agreements, addendums to lease agreements, and notices to vacate as necessary.
• Assists with planning and coordinating resident relations events and activities within the community.
• Maintains records and files in accordance with the Operations Manual.
• Completes new move-in incentive requests for non-Sun Homes deals.
• Other duties as assigned.

Benefits

• Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental Plan
• Vision Plan
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life and Accidental Death and Dismemberment Insurance
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Paid Parental Leave
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED