Sales Coordinator

Aston CarterSouth Brunswick, NJ
$20 - $25Onsite

About The Position

We are seeking a detail-oriented Sales Coordinator to support our sales team and help ensure excellent customer service. This is an entry-level opportunity for someone who enjoys working with customers, managing orders, and collaborating with cross-functional teams. This is a great opportunity for an organized and motivated professional looking to start or grow their career in sales support, customer service, or account coordination.

Requirements

  • Strong customer service and communication skills.
  • Proficiency with Microsoft Excel.
  • Ability to manage multiple priorities and stay organized in a fast-paced environment.
  • Strong attention to detail and problem-solving skills.

Nice To Haves

  • Experience with SAP is preferred.
  • Associates or Bachelor's degree preferred, but equivalent experience will be considered.

Responsibilities

  • Support Account Managers with customer accounts and day-to-day requests.
  • Create pricing quotes and process customer orders.
  • Monitor orders from receipt through delivery and provide status updates.
  • Communicate with customers regarding order status, delivery schedules, pricing, and account questions.
  • Coordinate with manufacturing, planning, logistics, and supply chain teams to ensure timely order fulfillment.
  • Assist with sales reporting, forecasting, and maintaining customer records.
  • Research and resolve order discrepancies, customer concerns, and service issues.
  • Track key performance metrics and update information in SAP and Excel.
  • Respond to customer and Account Manager inquiries.
  • Create quotes and process orders.
  • Update order and delivery information in SAP.
  • Collaborate with internal teams to resolve order, shipping, or supply chain issues.
  • Support customer account reviews and service initiatives.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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