Sales Coordinator

Empyreal Logistics • Englewood, CO

12d • Remote

About The Position

We are looking for enthusiastic, responsible, and reliable individuals to join our team. If you enjoy a fast-paced work environment and interacting with people and are looking for a company that promotes from within, Empyreal Logistics may be the right place for you! Empyreal Logistics' mission is to provide and deliver a broader and deeper level of support to our customers by tailoring our logistics and cash handling services to meet the unique needs of our customers. We are looking to build a culture of dependable, flexible, and trustworthy employees that are committed to customer service and excellence. If you are the kind of person who always goes the extra mile, does more than what is expected, and truly cares about the customer's experience, we would love to hear what makes you a special employee and how you can contribute to the continued success of our clients and our company.

Position Summary:
The Sales Coordinator provides the sales department and Empyreal Logistics clients and potential clients with reliable, high quality administrative support. The Sales Coordinator role is critical for enhancing the overall operating efficiency and excellence of the sales function.

Requirements

• Experience and knowledge of CRM systems is required.
• Strong knowledge of MS Office is required.
• Excellent written and verbal communication skills are required for external client and internal applications.

Nice To Haves

• Bachelor's Degree or equivalent work experience is preferred.
• Experience working as Sales Coordinator within a sales organization in a client-facing role is preferred.
• Experience and passion for working in a start-up culture is helpful.
• The ability to adapt to fast-paced, changing business needs while working independently with a positive attitude is desired.

Responsibilities

• Serve as primary contact for incoming sales calls and emails, delivering high quality client service with each interaction
• Coordinate inbound sales leads and assign appropriately using internal tools and systems
• Process client quoting requests and communicate with clients in pending status
• Research and resolve client concerns and complaints with sensitivity and professionalism with the express goal of delighting clients
• Provide pre-sale and post-sale client support to assist the sales department; using internal systems to track conversations
• Maintain reporting within systems (CRM, internal order management systems and Excel)
• Reconcile and verify sales lead within our systems
• Partner with internal departments to ensure accuracy of systems and information required for successful client onboarding.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree