Sales Coordinator

RWC Group - Huntington Park•Huntington Park, CA

13d•Onsite

About The Position

At RWC Group, a truck sale doesn't end when the customer says yes. There are details to coordinate, vehicles to prepare, paperwork to complete, and commitments to deliver—and that's where our Sales Coordinator makes the difference. We're looking for a highly organized, customer-focused professional who enjoys keeping multiple moving pieces on track. You'll work closely with our Sales team, F&I, Service, Parts, vendors, manufacturers, and customers to help move each truck from sale to successful delivery.

Requirements

High school diploma or equivalent.
Communicate confidently and professionally with customers and coworkers.
Comfortable juggling multiple priorities without losing track of the details.
Take initiative and follow through on commitments.
Strong Microsoft Office skills and are comfortable learning new technology.
Enjoy solving problems and finding ways to keep things moving.
Understand that a great customer experience requires teamwork across departments.
Bring a positive attitude and genuinely enjoy helping customers and coworkers succeed.

Nice To Haves

Previous dealership, commercial truck, automotive, sales coordination, or customer service experience is a plus, but we're also interested in candidates with strong transferable skills.

Responsibilities

Coordinate truck sales from order through customer delivery.
Keep sales documentation accurate, complete, and moving through the process.
Coordinate vehicle preparation, accessories, aftermarket products, and requested equipment.
Work across Sales, F&I, Parts, Service, and outside vendors to keep deliveries on schedule.
Help customers understand available accessories, products, and services.
Coordinate final vehicle deliveries and help create a professional, positive customer experience.
Maintain communication with customers and follow up after delivery.
Stay current on manufacturer programs, incentives, and available products.
Help identify and resolve issues before they delay a sale or customer delivery.
Support the Sales team with deal coordination and closing activities when needed.