Sales Coordinator

Q Casino + Resort•Dubuque, IA

12d•$22 - $26•Onsite

About The Position

The Sales Coordinator will support the sales team by assisting in the planning, coordination, and execution of events and bookings at Q Casino + Resort. This role involves managing client communication, ensuring timely follow-ups, preparing sales materials, maintaining accurate records, and providing excellent customer service to ensure smooth and successful operations of sales-related activities.

Requirements

Degree in Business, Hospitality, Marketing, or a related field preferred, or equivalent work experience.
1-3 years of experience in sales coordination, event planning, hospitality, or a related field preferred.
Working knowledge of Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook.
Experience with event management or sales systems such as Caterease preferred; training will be provided.

Nice To Haves

Demonstrates strong customer service and professionalism in all client and internal interactions.
Maintains accuracy and attention to detail in sales materials, contracts, and systems.
Effectively manages multiple priorities and deadlines in a fast-paced environment.
Communicates clearly and follows through on commitments.
Works collaboratively with internal teams to support successful event execution.
Demonstrates flexibility in support of business needs, including non-traditional hours, evenings, and weekends as required.

Responsibilities

Assist the sales team in managing leads, proposals, and contracts.
Prepare and distribute sales and event-related materials, including proposals, agreements, and brochures.
Coordinate and manage smaller, straightforward events; support the Director of Hospitality Sales on larger or more complex events.
Serve as the primary point of contact for assigned clients, ensuring timely follow-up and clear communication.
Gather required client information, confirm event details, and respond promptly to client inquiries.
Schedule and conduct site tours, appointments, and client meetings, independently for smaller events and jointly as needed.
Maintain accurate client, contract, and event records in the Caterease system.
Communicate event details and timelines with internal departments, including Food & Beverage, Operations, Hotel, Marketing, and Entertainment.
Track and report basic sales activity, bookings, and revenue information.
Support trade shows, networking events, and other sales initiatives.
Participate in internal sales and revenue meetings as requested.
Ensure compliance with company policies, procedures, and regulatory requirements.
Perform other related duties as assigned.