SALES COORDINATOR

JVCKenwood USA Corporation•Long Beach, CA

About The Position

The Sales Coordinator provides administrative support to market leadership and sales, supporting large departments with the majority of duties being high-level administrative tasks, which may include planning/coordination of large events, meetings, complex project work, ordering materials and collaterals, and various sales support functions. Work requires initiative and judgment in making decisions, and knowledge of department and company policies and procedures. Supports the sales team and mid-to-upper-level managers.

Requirements

Ability to communicate effectively with customers and other employees of the organization.
Must demonstrate the ability to multitask and prioritize.
Must demonstrate data accuracy.
Strong attention to detail.
Ability to work in a team-oriented environment.
Ability to use a computer for daily activities.
Knowledge in Microsoft Word, Excel, and Outlook.
High School diploma or equivalent.
Customer Service experience is required

Responsibilities

Advises the customer on any order or status changes.
Obtains ship dates from scheduling or lead time tool.
Creates and maintains customer files.
Handle all administrative responsibilities.
Provides support for coordinating customer and internal meetings
Obtains customer orders through mail, email, fax, telephone calls, and customer portals.
Makes outbound follow-up calls to clarify order information.
Resolves customer discrepancies.
Prepares status and trend analysis reports.
Builds and maintains customer relationships.
Assists the Quoting/Estimating function with supplier quotation follow-up and quotation package submittal
Performs other duties and responsibilities as requested or required.