Sales Coordinator

Commonwealth Hotels•Aurora, CO

10d•Onsite

About The Position

Join Our Team at the Hyatt Regency Aurora Denver Conference Center! The Hyatt Regency Aurora Denver Conference Center is seeking a Full Time Hotel Sales Coordinator. Located between downtown Denver and Denver International Airport, Hyatt Regency Aurora-Denver Conference Center is your gateway to the Rocky Mountains. Set near great attractions like Stanley Marketplace and many of the city’s best museums, we offer complimentary shuttle service within a 3-mile radius. Hyatt Regency Aurora Denver Conference Center has a full-service restaurant and lounge with a patio, a coffee shop, and a seasonal outdoor pool. Ideal for families and business travelers alike, our pet-friendly hotel offers a top-tier experience. Working as a Hotel Sales Coordinator at the Hyatt Regency Denver Aurora Conference Center offers a dynamic and rewarding career opportunity within the hospitality industry. This position allows professionals to engage with a diverse range of clients, from corporate groups to event planners, contributing to the success of large-scale conferences, meetings, and social gatherings. The Hyatt Regency brand is renowned for its commitment to excellence, providing employees with strong support, training, and growth opportunities within the company. Located in a prime area near Denver, the hotel benefits from a thriving business and tourism market, giving sales managers access to a steady stream of potential clients. Additionally, the company culture emphasizes teamwork, innovation, and service, fostering a positive work environment where professionals can develop their sales expertise and build lasting industry relationships.

Requirements

High school diploma or equivalent
1-2 years of experience in hotel sales, front desk, event planning, or customer service within the hospitality industry is often required.
Experience handling contracts, reports, and sales documentation, and proficiency in Microsoft Office (Word, Excel, Outlook).
Strong interpersonal skills with previous experience in client communication, handling inquiries, and maintaining positive guest relations.

Nice To Haves

Familiarity with hotel sales software, such as other property management systems, is a plus.
Experience in coordinating meetings, banquets, or group bookings is beneficial.
Experience with social media, promotional campaigns, or local business outreach can help attract new clients.

Responsibilities

Assist the sales team in generating leads, preparing proposals, and coordinating contracts to secure group bookings, corporate accounts, and events.
Act as a point of contact for clients, responding to inquiries, following up on leads, and ensuring customer satisfaction throughout the booking process.
Work closely with clients and internal teams to plan and execute meetings, conferences, and special events, ensuring all requirements are met.
Maintain accurate records in the hotel’s sales system, track room block usage, generate reports, and handle billing and invoicing related to sales activities.
Assist in marketing efforts by creating promotional materials, updating social media accounts, and supporting local networking events to attract business.
Liaise with the front desk, housekeeping, and food & beverage teams to ensure seamless service for group reservations and special events.
Support the achievement of hotel sales targets by actively contributing to revenue strategies, upselling services, and monitoring competitor activity.