Sales Coordinator

Sun Communities • Macomb, IL

9d • Onsite

About The Position

The Sales Coordinator handles the routine sales office work and administrative responsibilities of the community. This role is crucial in maintaining smooth operations within the sales department and ensuring excellent customer service for guests, current, and prospective residents.

Requirements

• High School Diploma or GED
• 1 year in a sales coordinator or in another administrative position
• Strong customer service skills
• Good problem-solving skills
• Excellent verbal and written communication skills
• Professional appearance
• Intermediate to advanced computer proficiency with the ability to use the Microsoft Office Suite, email, internet, and provide data entry in a timely and efficient manner
• Must have a valid driver's license

Responsibilities

• Greets and establishes rapport with guests, current and prospective residents.
• Provides prospects with appropriate information regarding the community as requested.
• Performs general administrative functions such as answering phones, typing, copying, faxing, filing, and other duties as assigned.
• Assists with the preparation of marketing materials including brochures and flyers that pertain to homes for sale (new, pre-owned, and brokered homes), community events, and other related materials as directed by their manager.
• Assists prospective residents by checking the status of Sun Homes inventory.
• Reviews new and pre-owned home listings, shows homes to prospective residents, and assists with rental applications at the discretion of the Community/Sales Manager or Sales Supervisor.
• Refers all sales prospects to Community/Sales Manager or Sales Supervisor, completes prospect card, and enters lead into NetSuite in a timely manner.
• Coordinates with the Underwriting department to obtain approvals on prospective resident applicants; tracks all approvals and denials.
• Reviews and codes invoices and statements for Community/Sales Manager or Sales Supervisor approval.
• Handles and resolves resident/customer routine questions and inquiries in a timely and professional manner.
• Fields comments, suggestions, and complex situations to the appropriate manager.
• Ensures office supplies are sufficiently stocked and prepares supply orders as needed.
• Prepares and prints communications such as lease agreements, addendums to lease agreements, and notices to vacate as necessary.
• Assists with planning and coordinating resident relations events and activities within the community.
• Maintains records and files in accordance with the Operations Manual.
• Completes new move-in incentive requests for non-Sun Homes deals.
• Other duties as assigned.

Benefits

• Comprehensive Medical and Prescription coverage with multiple plan designs
• Comprehensive Dental Plan
• Vision Plan
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life and Accidental Death and Dismemberment Insurance
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Paid Parental Leave
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program
• Vacation RV Site Discounts for team members
• Team Member Perks & Discounts program
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED