Coordinator - Sales / Client Retention

Signal Security•Fargo, ND

5d•Onsite

About The Position

Signal Security of North Dakota & NW Minnesota (Fargo Office) is hiring for a new Sales Coordinator in the Fargo / Moorehead and surrounding areas. This is an outside sales position responsible for soliciting new clients and retaining current clients through quarterly check-ins. The Sales Coordinator will plan, coordinate, direct, and manage all day-to-day sales and client retention activities of the Franchise, assisting the Director in maintaining a healthy, growing franchise. The role requires excellent customer service skills when working with clients and prospects across various business portfolios. Key soft skills include visioning, strategic planning, financial acumen, team development, and project management, with a focus on understanding the big picture, effective planning and execution, understanding company measurements, effective communication, and managing the proposal pipeline.

Requirements

High school diploma or GED
2-5 years of Sales experience preferred
Proven ability to achieve sales targets
Excellent organization, oral, and written communication skills
Must be self-motivated and comfortable working independently or in a team environment
Ability to multi-task and manage priorities
Adapt to established procedures and to help identify and solve problems
Ability to get along with other employees, follow directions, work under stress, add value and continuously improve
Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor.
Employment is contingent upon the results of background check and drug screen.

Responsibilities

Soliciting new clients and retaining current clients by doing quarterly check-ins.
Planning, coordinating, directing, and managing all day-to-day sales and client retention activities of the Franchise.
Assisting the Director in maintaining a healthy growing franchise through sales and client retention.
Conducting sales visits and focusing on the sales process to target profitable, recurring revenue.
Maximizing existing client relationships to grow revenue through contract extensions, expanding services with affiliated properties, and annual rate increases.
Maintaining and developing a client and prospect database utilizing the proprietary CRM to assist with follow-up and actively manage the sales pipeline.
Following the 90-day plan to identify all vertical targets (Apartments, Food Processing, Walmart, Supply Chain, BOMA contacts, and many more) to determine market opportunities and execute sales accountabilities to generate new lead opportunities.
Performing market research, including competitor and current/past client analysis.
Delivering presentations in front of small and large groups (e.g., training sessions, webinars, and conference calls).
Achieving KPI targets including Net Revenue Growth, Revenue Per Owned Population, Same Customer Sales, Customer Retention, Daily Sales Outstanding, and A.R Over 90 days.