Sales Coordinator

Omni Hotels & Resorts•Chicago, IL

23h•Onsite

About The Position

Experience Chicago’s stunning architecture, lakefront beauty, and vibrant culture while building a career with purpose at Omni Chicago Hotel. There is something for everyone in Chi-Town; world class music, theater, dining, museums, sports, and shopping to name a few. Standing tall on the world-famous Mag Mile, our AAA Four Diamond all-suite hotel is just steps away from high end retail stores, world class dining, and many of the most popular tourist attractions in Chicago. At Omni we are known for our quality and exceptional service that delivers “The Most Magnificent Memories on the Mile.” We only hire the best to ensure we continue our longstanding tradition. Omni Chicago’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, and the pride that comes from working for a company with a reputation for exceptional service. What truly sets us apart is our team. We foster a culture that values learning, growth, and empowerment, offering opportunities for advancement and a workplace where everyone can thrive. If you are a friendly, motivated person, with a passion to serve others, the Omni Chicago Hotel may be your perfect match. This role handles all administrative duties required by the Sales and Marketing Divisions in order to provide superior services to our guests.

Requirements

Must be able to work alone as well as work well with others.
Must have good communication skills.
Must be extremely computer savvy (Microsoft Word, Publisher, Outlook, Express, Excel).
Must have good organizational skills.

Nice To Haves

Previous knowledge of Delphi, Opera and Synergy preferred.

Responsibilities

Schedules and prioritizes work load to meet deadlines of all managers.
Types and distributes all correspondence, including letters, emails, proposals, contracts, etc. for assigned managers. Ensures that all correspondence is 100% accurate.
Maintains reader files.
Maintains account files and ensures that all information is included in file, i.e. post convention reports, letters, fax information, etc.
Checks own mailbox in the morning and afternoon.
Answers calls to sales office by third ring.
Ensures that all managers receive messages in a timely manner. (Messages to include name and phone, group or company name, number of caller, date and time call received.)
Enters group information (sites, resumes) in system.
Enters work orders in Synergy as directed by managers.
Assists unassigned managers as needed.
Updates bulletin boards on assigned months.
Gathers materials and mails packages to clients as necessary.
Takes detailed inquiry leads and submits to appropriate manager.
Inputs amenities into system for VIP clients and processes paperwork (amenity card, receipt signature from Room Service.)
Processes outgoing mail.
Covers for reception during lunch
Takes minutes at committee/assistant meetings as directed.
Participates in schedule rotation for late coverage on days the office closes early.