Sales Coordinator

Aston Carter • South Brunswick, NJ

3d • $20 - $25 • Onsite

About The Position

The Customer Service / Sales Support Representative serves as a key liaison between customers, Account Managers, and internal operations teams. This role is responsible for managing customer accounts, processing orders, coordinating fulfillment activities, and providing exceptional customer service. The ideal candidate is highly organized, detail-oriented, and comfortable working in a fast-paced environment while managing multiple priorities.

Requirements

• SAP
• Microsoft Excel
• Customer Service
• Order Management
• Account Support
• Data Entry and Reporting
• Communication and Problem-Solving
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Ability to work effectively with cross-functional teams.
• Detail-oriented with a commitment to accuracy and customer satisfaction.

Nice To Haves

• Recent graduates or candidates with internship, customer service, sales support, order management, or administrative experience who are looking to grow their career within a customer-focused business environment.

Responsibilities

• Support Account Managers by managing customer accounts and responding to customer inquiries and requests.
• Prepare pricing quotations, coordinate product sample requests, and maintain customer documentation.
• Process and monitor customer orders from receipt through delivery, ensuring accuracy and timely execution.
• Collaborate with manufacturing, planning, logistics, and supply chain teams to ensure on-time order fulfillment.
• Communicate proactively with customers regarding order status, delivery schedules, pricing, and account-related inquiries.
• Assist with sales forecasting, reporting, and account performance analysis.
• Investigate and resolve order discrepancies, customer concerns, shipping issues, and other service-related matters.
• Track and report key performance indicators (KPIs) while maintaining accurate customer records and transactional data.
• Utilize SAP and Microsoft Excel to manage orders, customer information, and reporting activities.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed