Sales Coordinator

BBB Heart of TexasAustin, TX
Onsite

About The Position

This position is a reflection and an extension of the leadership team. Professionalism and confidentiality are vital to this role.

Requirements

  • Superior analytical and organizational skills - Excel is a must!
  • Proficient in the use of office productivity suites (MS Office, Google Docs).
  • Excellent spelling, grammar, and written communication skills, with a high level of attention to detail in composing, typing, and proofreading materials.
  • Comfortable and effective with multi-tasking while delivering solutions.
  • Ability to maintain a high level of confidentiality.
  • Communication and interpersonal skills of the highest level, with the ability to empower and motivate staff and justify actions taken.
  • Knowledge of office administrative procedures and technology (CRMs).
  • Ability to ask – and answer – meaningful and impactful questions.
  • Ability to work independently and change directions as needed.
  • Demonstrate proactive approaches to problem-solving with strong decision-making capability.
  • Ability to apply critical thinking and be resourceful in all situations with a "can-do" attitude.
  • Working knowledge of standard business processes, such as office flow and available resources.
  • High level of professionalism in all forms of communication, with strong business writing skills and experience.
  • Ability to motivate and communicate executive expectations while remaining respectful
  • High School Diploma or equivalent.
  • Any equivalent combination of education and experience that provides the required knowledge, skills, and abilities.

Nice To Haves

  • Graphic design skills are helpful.

Responsibilities

  • Supports and enables the Ad Sales department to operate most efficiently and effectively by providing a wide range of complex, high-level support.
  • Process Ad sales and renewal contracts and administer deal fulfillment, including invoice creation, payment processing, ad and agreement uploads, and updates to business records.
  • Process Ad tracking and analysis, including such things as installment, renewal, sales/revenue tracking, inventory, waitlist control, and commission confirmation. Record data to maintain historical records related to non-dues revenue.
  • Compiles, maintains, and updates sales and related management reports.
  • Research, prioritize, and follow up on incoming issues and concerns addressed to the Ad Sales leaders, including sensitive or confidential ones, determining the appropriate course of action, referral, or response.
  • Track and update statistics utilized to measure the success of marketing efforts and their connection to sales outcomes. Provide monthly updates to department leadership using master stats information.
  • Completes various administrative tasks.

Benefits

  • Medical and additional benefits are available
  • Group Rates for health, dental, and vision coverage for dependents
  • Tax-free flex spending account
  • 401(k) retirement plan with a 5% match and immediate vesting
  • 10 paid holidays and your birthday off!
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