Sales Coordinator

Horseshoe Bay Resort•Houston, TX

37d•Onsite

About The Position

The Sales Coordinator will function as the central contact for information within the Sales Office, assisting with organization and clerical duties. This role involves direct client interaction for reservations, managing bookings, and addressing inquiries related to vouchers and billing. The coordinator will also be responsible for reporting, distributing sales materials, and developing professional sales presentations. Additionally, the position requires maintaining positive inter-departmental relationships and hosting property tours.

Requirements

Strong Computer skills including word processing, spreadsheets, and brand Property Management System(s).
Exercise excellent communication and listening skills.
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate, and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Six months or more of experience in sales.

Nice To Haves

Experience with the front desk is preferred

Responsibilities

Assist in the organization and clerical duties of the Sales Office by functioning as the central contact for information.
Responsible for assisting clients with reservations and booking the reservations through hotel database.
Create group bookings, manage rooming lists, and handle changes.
Assist clients with vouchers as well as folio and billing inquiries.
Be point of contact for pick up reporting and distribution of resume and BEO packets to teams.
Politely and professionally answers the telephone and greets clients.
Maintain an organized professional-looking office environment.
Maintain an accurate and easy-to-use filing system for storing sales documents.
Create and distribute reports necessary for the department.
Develop professional sales presentation materials, with guidance and utilizing available resources.
Respond to inquiries - inbound phone, written, advertising, tradeshows.
Conceptualize, draft, and send well-constructed and professional correspondence and proposals.
Host property tours, familiarizing customers and potential customers with property features, products and services.
Maintain positive inner-hotel relationships with all hotel departments to expedite efficient communication.
Other duties as assigned.