About The Position

A large and growing company in Monsey is looking for a proactive Sales Coordinator to serve as the go-between for customers and manufacturers. You'll be the one making sure issues get resolved, orders get tracked down, and shipments actually happen — all while keeping customers in the loop every step of the way. This is a great fit for someone who isn't afraid to push and follow up until the job gets done.

Requirements

  • Strong follow-up skills and persistence
  • Comfortable communicating with both customers and manufacturers

Responsibilities

  • Help customers resolve any issues that come up with their orders
  • Address missing items and provide shipping updates
  • Communicate with manufacturers regarding product ship dates
  • Follow up persistently to get accurate timelines
  • Advocate for customer needs and push to get resolutions
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