Sales Coordinator (Full Time)

AccorHotel • Edmonton, AB

1d • CA$42,500 - CA$63,800 • Onsite

About The Position

Showcase your outstanding interpersonal skills as a Sales Coordinator, where you will provide organizational and administrative support to the team and memorable service to your guests. We are looking for a detail-oriented, multi-tasker that is passionate about hospitality and providing exceptional service.

Requirements

• Previous administrative experience required.
• Computer literate in Microsoft Window applications and or relevant computer applications required
• Excellent communication skills, both written and verbal required
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents

Nice To Haves

• Hotel experience is an asset
• University/College degree in a related discipline preferred

Responsibilities

• Ensure prompt and courteous service is extended to both internal and external clients
• Maintain an orderly work environment
• Have a complete understanding and knowledge of hotel’s services and facilities
• Assist in qualifying leads, and entering bookings into Opera
• Manage and delegate incoming RFP’s through multiple channels
• Assist with preparing proposals and contracts
• Assist with floorplans and BEO’s
• Prepare files for turnover to Catering Service Team
• Respond to clients within one hour and adhere to Fairmont’s standards
• Conduct client site inspections to showcase the Hotel’s guestrooms and meeting space
• Maintain current sales and promotional literature
• Coordinate with other departments within the hotel to ensure distribution of important information
• Attend all sales communication meetings
• Provide administrative duties as required by Sales and Catering Manager(s)
• Assist with preparation and follow-up of sales trips
• Participate in and prepare for client entertainment activities
• Prepare documentation for ALL Meeting Planner program
• Assist in month-end reporting
• Other duties as assigned

Benefits

• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Comprehensive wellness platform (Greenshield) for employee mental health and wellbeing support
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree