Sales Coordinator

YES Communities•Denver, CO

2d•$55,000 - $60,000

About The Position

The Sales Coordinator collaborates with team members and residents nationwide to meet sales objectives. The role independently and collectively manages a pipeline of potential buyers and works directly with prospects, residents, and community team members to collect and review conditions and documentation needed to facilitate sales. The coordinator monitors sales activity and reports key performance metrics that support YES home sales. The position also provides training, coaching, and information on daily sales operations so partnering sales agents can meet their objectives. It serves as a resource for prospects, residents, and community team members by answering questions and facilitating deal activities. The coordinator uses discretion to determine next steps in sales or broker processes while adhering to sales agreements, company policy, applicable laws, and lender policies when relevant. The role communicates needed corrections on outstanding broker-sale issues to the appropriate YES Home Office Sales representative, works to overcome sales obstacles, and shares performance insights with the Team Manager, sales team, and other stakeholders. It also collaborates with Division Sales Specialists and field leaders to deliver broker-sales training.

Requirements

Ability to work independently and in a team setting.
Flexibility to adapt to changing project goals.
Strong sense of urgency and ability to multitask.
Excellent customer service skills.
Exceptional verbal and written communication skills.
Proficiency in Microsoft Office and industry-related CRM tools.

Nice To Haves

HubSpot experience.
Exposure to the sales, loan processing, or funding industry.

Responsibilities

Manage a pipeline of potential buyers independently and in collaboration with team members.
Review resident inquiries and sales, collect and review required conditions and documentation, and facilitate deal activities.
Answer questions and serve as a resource for prospects, residents, and community team members.
Determine appropriate next steps in sales and broker processes while following agreements, company policies, applicable laws, and relevant lender policies.
Identify and communicate corrections needed to advance broker sales to the appropriate YES Home Office Sales representative.
Address objections and overcome obstacles involving prospects, residents, lenders, or community team members to support sales objectives.
Report key performance metrics and insights to the Team Manager, sales team, and other stakeholders.
Collaborate with Division Sales Specialists and field leaders to deliver broker-sales training.
Provide training, coaching, and information on daily sales operations to partnering sales agents.
Perform other duties as assigned.