Sales Coordinator

Janko Hospitality • Evanston, IL

15d • $19 - $24 • Onsite

About The Position

The purpose of the Sales Coordinator position at Hyatt House Evanston is to provide world-class service to all guests. The sales coordinator will assist in the execution of the administrative process, service, detail, and efficiently communicate to all departments the group needs from the time of booking through the check-out date. This person should be service-oriented and outgoing. The role involves executing the non-selling functions of the department to allow sales staff maximum time for soliciting and securing additional business for the hotel. This includes efficiently performing all assigned sales duties, processing incoming leads, and executing sales reporting requirements. The Sales Coordinator must ensure all deadlines are met, perform assigned duties, maintain sales data files, and act as a liaison between hotels and clients.

Requirements

• Minimum of associate degree (two-year college or technical school) or work equivalent
• Must be proficient in Microsoft Office products
• 1 year of hotel experience

Nice To Haves

• Experience with Envision, Opera, Reserve, Colleague Advantage is a plus

Responsibilities

• Assist the sales staff in all sales-related duties for group, corporate, and catering-related business.
• Process all incoming business leads as directed by DOS.
• Servicing of in-house groups and meetings from the sales office.
• Input group blocks, rooming lists, and reservations into Hyatt systems.
• Ensure all billing from groups and events are completed and sent out.
• Detailing all meetings and events in BEOs and Group Resumes.
• Act as a liaison between hotel sales office and client when needed.
• Maintain files and sales databases as per company standards.
• Ensure efficient communication of group needs to hotel operations staff.
• Execute assigned sales reporting and ensure all deadlines are met.
• Follow up on all special projects and assignments given by the DOS.
• At DOS discretion, may be assigned a small market segment to quote, contract, and detail.
• Other responsibilities as assigned.
• Responsibilities are subject to change.

Benefits

• Competitive compensation package
• Full benefits package, including 401K with matching and paid time off from Day 1
• Growth company focused on expansion through strategic acquisition and development
• Hotel discounts at locations worldwide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree