Sales Coordinator

Legacy Ventures•Atlanta, GA

2d•Onsite

About The Position

The Sales Coordinator supports the sales team in meeting monthly and annual targets and works with management and clients to determine business requirements. The role facilitates productive communication with new and existing clients, external distributors, representatives, agents, and internal team members. It also handles administrative functions necessary for daily operations and fulfillment of company offerings. The position is based at Springhill Suites Atlanta Buckhead in Atlanta, Georgia. The coordinator responds to inquiries, manages group and special reservations, prepares sales materials, supports sales travel and events, coordinates booked business with hotel departments, and helps ensure group arrangements are properly set up before arrival. The role requires a flexible schedule, including days, evenings or nights, weekends, and holidays.

Requirements

Must be able to work a flexible schedule, including days, evenings or nights, any day of the week, weekends, and holidays.
Exceptional customer service skills.
Ability to perform multiple tasks in a busy environment and remain flexible.
Ability to work well in a team environment.
Self-starting personality and even disposition, with effective communication skills.
Excellent written, verbal, and organizational skills.
Computer literacy and financial management skills.
High school diploma or GED, or one to three years of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
Ability to present information effectively in one-on-one and small-group situations.
Ability to perform basic arithmetic and calculate rates, ratios, and percentages and interpret bar graphs.
Ability to apply commonsense understanding to instructions and solve problems involving several concrete variables in standardized situations.
Physical ability to regularly stand, use hands to handle or feel objects, tools, or controls, and talk or hear; occasionally walk and reach with hands and arms.
Ability to regularly lift or move up to 25 pounds, frequently lift or move up to 10 pounds, and occasionally lift or move up to 50 pounds.
Vision abilities including close, distance, color, peripheral, and depth perception, and ability to adjust focus.

Nice To Haves

College degree preferred.

Responsibilities

Support the sales team in attaining monthly and annual targets.
Respond professionally and courteously to telephone inquiries about wedding room blocks, e-event bookings, individual reservations, and hotel information.
Input group contracts, recaps, room lists, and reservations received from the sales department.
Process commissions, rebates, and brand rewards.
Manage sales marketing materials for packaging, advertising, and promotion, including sales kits, trade-show supplies, VIP amenities, and site inspections.
Support the sales team while traveling as needed and assist with business logistics.
Assist with VIP reservations and packages, and coordinate room requests with Reservations.
Ensure group reservations, rates, routing, and resumes are properly detailed and set up before group arrival; attend resume meetings.
Conduct site visits, guest-room tours, and property tours; handle special guest requests, create files, and process mail and faxes.
Reserve and block small room-only groups.
Coordinate booked-business activities with various departments.
Assist with planning and coordinating special client events.
Follow service standards, company policies, attendance requirements, and safety and security procedures.
Maintain a professional appearance and conduct when representing the hotel or company.
Perform other duties as assigned.